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They acknowledge the “processing team” has problems filling out Medicare forms.

I’ve been kept on hold for 30 minutes then disconnected. This has been going on since January 15th of this year. Reply Apria continues to harass me for collection of a debt, I do NOT owe.

Hopefully I will hear from someone from Apria before I have to retain an attorney since I’m kind of a “captive” customer required by my insurance to use your company.

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Reply Please have CEO contact me concerning a complaint.

It would take too long to go into all the issues I’ve had to endure.

2 YEARS LATER, NOTICE FROM COLLECTION AGENCY ABOUT FULL AMOUNT OWED FROM THAT ORDER. ASKED FOR ORDER DETAILS, GIVEN ALL PART NUMBERS THAT SHOULD HAVE BEEN TAKEN OFF ORDER BECAUSE THEY WERE THE WRONG PARTS.

APRIA WILL NOT CLEAR ACCOUNT OR REMOVE FROM COLLECTION STATUS. YOU WILL RECEIVE THE WRONG PARTS AND YOU WILL BE BILLED FOR THEM.

STOP CALLING ME-I DON’T OWE YOU ANY MONEY AND YOU ARE COMMITTING MEDICARE FRAUD.

I AM AN OLD LADY AND DON’T HAVE THE REST OF MY LIFE TRYING TO GET THIS STRAIGHTENED OUT BY BEING ON THE PHONE HOURS WITH YOUR REPRESENTATIVES.

Apria’s lack of profressionslism and duty to customers is unforgiving. So many foreigners trying to handle calls and we can’t understand them.

Being turned over to so called”supervisors” just to appease us and time and time again finding out they were not supervisors.

Again Apria has costs me money and I need to get this taken care of ASAP Reply RECIEVED WRONG PRODUCTS.

CALLED COMPANY, WAS TOLD NOT COST EFFECTIVE TO RETURN PRODUCTS, CREDIT WOULD BE PLACED ON ACCOUNT.

The first rep says Apria received the script from my doctor in September. This rep transfers me to another rep who them says he can’t find my account and can barely speak english.

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